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How to Log In for the First Time

Welcome to the Slingshot Portal. Follow the steps below to set your password and log in for the first time.

Updated this week

⚠️ Important: Your Seradata login credentials will NOT work in the new Slingshot Portal. You must create a new password using the Forgot Password process. This password reset will not affect their standalone credentials (email + password) in Seradata.

Step 1 — Open the Portal Login Page

You can access the portal in either of the following ways:

• Click the Slingshot Portal link provided in your welcome email
or

• Navigate directly to the portal login page in your browser.


Step 2 — Click “Forgot Password”

On the login page:

  1. Click Forgot Password

This will allow you to create your password for the portal.


Step 3 — Enter Your Email Address

  1. Enter the email address associated with your Slingshot account

  2. Click Submit / Send Reset Link

The system will send you a password reset email.


Step 4 — Check Your Email

  1. Open the password reset email

  2. Click the Reset Password link

This will take you to the secure password creation page.


Step 5 — Create Your Password

  1. Enter your new password

  2. Confirm your password

  3. Submit the form

Your password is now set.


Step 6 — Log In

  1. Return to the Portal Login Page

  2. Enter:

    • your email address

    • your new password

  3. Click Log In

You will now be able to access the Slingshot Portal.


Troubleshooting

Did not receive the reset email?

• Check your Spam or Junk folder
• Wait a few minutes and try again

If you still cannot log in, contact:

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