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How to Purchase a Subscription & Credits in Portal

There are two ways to purchase your Slingshot subscription plan from within Portal’s Account Settings.

Option 1: Manage Billing

In Account Settings, select Manage Billing. This will take you to the Stripe customer portal, where you can manage your subscription and billing details.

In the Stripe customer portal, you can:

  • View and manage your subscription

  • Upgrade your current plan

  • Review billing history and invoices

  • Update payment and billing details

This option is best if you want to make changes directly through the billing portal or review invoice and subscription information at the same time.

Option 2: Plan Details

In Account Settings, you can also go to Plan Details to review your current subscription and choose a new plan.

From the Plan Details section, select the plan you want to upgrade to. After choosing your new plan, you will be taken to Stripe checkout to complete the upgrade.

In checkout, you may also be able to:

  • Adjust quantity

  • Apply a promotional code, if available

Note: In plan details you are unable to downgrade or adjust seats when upgrading to a new plan.


Add SPUs

To add SPUs in the account settings, locate the SPU & Credits tab and Select Add Credits.

Select how many SPUs you need. You can always add more if you are unsure.

Please note: For API and Data purchases you will need to have enough SPUs before completing your order or gaining access to the data.

Summary

To upgrade your plan, go to Account Settings and use either:

  • Manage Billing to open the Stripe customer portal and manage subscriptions, invoices, and billing

  • Plan Details to review available plans and select a new subscription tier

If you need more information about plan options, visit the Slingshot product page:

Please note: prices for self-serve checkout transactions already include a 5.2% Stripe processing surcharge for plan and credit purchases. Customers who purchase plans or credits directly through Sales will not be charged this fee.

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